Privacy Policy

Last Updated: August 31, 2026

Brad Moch Mortgages (“Brad Moch Mortgages,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, https://bradmochmortgages.ca/, submit an inquiry, apply for mortgage services, or otherwise interact with us.

Brad Moch Mortgages provides mortgage brokerage services for home purchases, mortgage refinancing, mortgage renewals, investment properties, and commercial mortgages.

By using our website or providing personal information to us, you consent to the practices described in this Privacy Policy, subject to applicable privacy legislation.

1. Information We Collect

Depending on how you interact with Brad Moch Mortgages, we may collect personal information such as:

    Your name

    Email address

    Telephone number

    Mailing or property address

    Employment and income information

    Information about your mortgage or financing needs

    Information about a property you are purchasing, refinancing, or financing

    Information you provide through online forms or applications

    Information contained in documents you voluntarily provide

    Any other information you choose to provide

When you visit our website, we may also automatically collect certain technical information, including:

    IP address

    Browser type and version

    Device type

    Operating system

    Pages visited

    Date and time of your visit

    Referring website

    General website usage information

2. How We Use Your Information

We may collect and use personal information to:

    Respond to questions and inquiries

    Contact you regarding your mortgage needs

    Assess and understand your financing requirements

    Assist with mortgage applications and pre-approvals

    Help arrange mortgage financing through appropriate lenders

    Facilitate mortgage purchases, renewals, refinances, and other financing services

    Communicate with lenders, insurers, appraisers, lawyers, and other professionals involved in your mortgage transaction

    Verify information provided in connection with a mortgage application

    Provide requested services and follow up on inquiries

    Improve our website and customer experience

    Maintain business and transaction records

    Prevent fraud and protect the security of our systems

    Comply with applicable legal, regulatory, and professional requirements

We will only collect, use, or disclose personal information for reasonable purposes related to our business activities or as otherwise permitted or required by law.

3. Mortgage and Financial Information

Mortgage applications require the collection of sensitive financial and personal information. This may include information about income, employment, assets, liabilities, credit history, debts, property ownership, and other information necessary to evaluate mortgage financing options. We collect and use this information only as reasonably necessary to provide mortgage brokerage services and to fulfill the purposes for which you have provided it. Where appropriate, information may be shared with lenders and other parties involved in evaluating or completing a mortgage transaction.

4. Consent

By submitting personal information to Brad Moch Mortgages, you consent to its collection, use, and disclosure for the purposes identified at the time of collection or described in this Privacy Policy. Where required, we will obtain additional consent before using your personal information for a new or unrelated purpose. You may withdraw consent to certain uses of your personal information at any time, subject to legal, contractual, or regulatory restrictions. Withdrawing consent may affect our ability to provide certain mortgage or brokerage services.

5. Disclosure to Lenders and Service Providers

As part of providing mortgage brokerage services, we may need to disclose relevant personal information to third parties, including:

    Banks and other mortgage lenders

    Credit unions and financial institutions

    Mortgage insurers

    Appraisers

    Lawyers and legal professionals

    Real estate professionals

    Mortgage underwriting and administration service providers

    Credit reporting agencies

    Technology and software providers

    Website hosting and analytics providers

    Other professionals or service providers involved in your mortgage transaction

These disclosures are made only where reasonably necessary to provide our services, process a mortgage application or transaction, or comply with applicable requirements.

6. Credit Information

Mortgage applications may require obtaining information from credit reporting agencies or other financial information providers. Where applicable, you will be asked to provide the appropriate authorization for credit checks and other required verifications. Credit information will be used for purposes related to evaluating and arranging mortgage financing and as otherwise permitted by law.

7. Website Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the site, and improve our online services. These technologies may collect information such as your IP address, browser type, device information, pages viewed, and general website activity. We may use third-party analytics or website services, such as Google Analytics or similar technologies, to understand website traffic and improve the website. You can generally control cookies through your web browser settings. Disabling cookies may affect certain website functionality.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, financial resources, lender websites, social media platforms, or other online services. Once you leave the Brad Moch Mortgages website, this Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites or services before providing them with personal information. Brad Moch Mortgages is not responsible for the privacy practices, security, or content of third-party websites.

9. Electronic Communications

If you provide your email address or telephone number, we may use it to respond to inquiries, provide updates regarding your mortgage application or transaction, and communicate with you about services you have requested. Where permitted by law, we may also send information about mortgage-related services, updates, educational information, or promotional communications. You may request to stop receiving non-essential marketing communications at any time.

10. Protection of Personal Information

Brad Moch Mortgages takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted over the Internet. You should avoid sending highly sensitive information through unsecured email or other communication methods unless specifically requested and appropriate safeguards are in place.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, and satisfy legal, regulatory, or professional requirements. When information is no longer required, reasonable steps will be taken to securely dispose of, destroy, or anonymize it.

12. Access and Correction

You may request access to the personal information we hold about you and request correction of information that is inaccurate or incomplete, subject to applicable legal and regulatory requirements. To make a request, please contact us using the information below. We may need to verify your identity before providing access to personal information or making changes.

13. Privacy Complaints and Concerns

If you have a question, concern, or complaint regarding the collection, use, disclosure, or protection of your personal information, please contact Brad Moch Mortgages. We will make reasonable efforts to investigate and respond to privacy-related concerns in a timely manner. If you are not satisfied with our response, you may have the right to contact the appropriate privacy regulatory authority in Alberta.

14. Children's Privacy

Our website and mortgage services are not directed toward children. We do not knowingly collect personal information from children through our website. If you believe a child has provided personal information to us, please contact us so that appropriate steps can be taken.

15. Changes to This Privacy Policy

Brad Moch Mortgages may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable privacy legislation. Any updated Privacy Policy will be posted on this page, along with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy concern, please contact:
Brad Moch Mortgages1202 Southview Drive SEMedicine Hat, Alberta T1B 4B6Canada
Phone: 403-866-3118Website: https://bradmochmortgages.ca/
Brad Moch Mortgages is affiliated with Trilogy Mortgage Corporation O/A The Mortgage Centre.